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Frequently Asked Questions
Answers about LGTI courses, delivery, topics, bookings and how to discuss a council team’s training needs.
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What does LGTI do?
LGTI provides non-accredited training for local government teams. Programs cover practical topics relevant to council operations, workplace safety, planning, governance and customer service.
Are the courses accredited?
The LGTI website describes its training as non-accredited. If you need a nationally recognised unit or qualification, tell LGTI before discussing a booking so the status of any proposed program can be confirmed in writing.
Can training be delivered at our council?
LGTI’s contact page says its trainers can instruct staff onsite. Call to discuss your location, participant group, learning goals and any site arrangements. Delivery options should be confirmed for each request.
What subjects are available?
Topics listed on the website include asbestos and chemical awareness, underground asset location, trenches, demolition saw and chainsaw safety, Chain of Responsibility, development applications, codes of conduct, customer service, difficult people, and bullying and harassment. Ask LGTI which courses are currently available and whether content can be shaped around your workplace.
How do we book or request a quote?
Call LGTI on (02) 4978 4040. Explain what your team needs to learn, who will attend, where training may take place and when you hope to run it. LGTI can discuss scope and provide current pricing and availability. A booking is subject to the details confirmed directly with you.
Where is LGTI based?
The listed address is 4 Sandringham Avenue, Thornton NSW 2322, Australia. Onsite delivery may be discussed for other locations.
Is online or remote training available?
The website does not specify a current online delivery option. Contact LGTI to check whether remote delivery is suitable for the topic and available for your group.
How can I ask another question?
Call (02) 4978 4040 during business hours, or write to LGTI at 4 Sandringham Avenue, Thornton NSW 2322. Please do not include confidential or sensitive personal information in the website search box.