This course is for staff need higher level skills in management to support their leadership responsibilities. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.
At this level, work will normally be carried out using complex and diverse procedures, use of considerable discretion and judgement and using a range of problem solving and decision making strategies. Topics covered include communication, team leadership, continuous improvement, project management and risk management.
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